Question 1

How much does Zambrite CRM cost in Zambia?

Accepted Answer

Zambrite CRM is priced in Zambian Kwacha per active user. Pro is ZMW 350 per user per month or ZMW 3,500 per user per year. Enterprise is ZMW 750 per user per month or ZMW 7,500 per user per year. Paying yearly costs ten months instead of twelve. Prices exclude VAT where applicable.

Question 2

Can we pay with mobile money?

Accepted Answer

Yes. You can pay with MTN MoMo, Airtel Money, or Zamtel Kwacha, as well as by bank card or Lipila USSD. Payments are processed by Lipila and your workspace activates once payment is confirmed.

Question 3

What does Zambrite CRM bring together?

Accepted Answer

Zambrite CRM connects people, companies, opportunities, tasks, email, calendars, workflows, and access controls so teams can work from one reliable customer system.

Question 4

Can we customize the CRM around our process?

Accepted Answer

Yes. You can configure objects, fields, relations, layouts, views, filters, workflows, roles, and integrations. Start with the standard CRM objects, then adapt the workspace as your data model and operating process become more specific.

Question 5

Does it support SSO and granular permissions?

Accepted Answer

Yes. Single sign-on runs over SAML 2.0 or OIDC against your existing identity provider. Roles are scoped per object and per action, row-level security limits which records a role can see, and workspaces can run on a custom domain with configurable retention.

Question 6

How do we move off our current CRM or spreadsheets?

Accepted Answer

Import your records, reconcile duplicates while the workspace is still private, then connect identity and open it to the team. The four stages are set out under from empty workspace to live team, and a demo call will map them onto your own data before you commit.

Question 7

Who is already using Zambrite CRM?

Accepted Answer

Beta Properties, a Zambian property business, runs its client and sales operations on it. We name customers we can point you at rather than publishing counts or logos you cannot verify.

Question 8

What about data residency, processing agreements, and support terms?

Accepted Answer

Those depend on how your workspace is deployed, so they are agreed in writing rather than claimed on this page. Email sales@zambrite.com with your requirements and you will get the specifics for your setup.

Question 9

Can we get an invoice and pay annually?

Accepted Answer

Yes. Both plans can be paid yearly at ten months of the monthly rate, and payments run through Lipila by mobile money, bank card, or USSD. Volume and multi-year terms are agreed directly with sales.

Question 10

Where can our team learn the product?

Accepted Answer

The Zambrite CRM documentation covers user workflows, administration, customization, development, and self-hosting. It is available without signing in.